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    Raleigh/Durham/Chapel Hill, NC

Regional Roll-Out Leader/Lead Organization Information

Name:  International Business Machines / NC Business Group on Health / North Carolina State Health Plan
Link:  http://www.ibm.com/us/    http://statehealthplan.state.nc.us/
Description:  At IBM, we strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics.  We translate these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide.

The North Carolina Business Group on Health, in the Research Triangle Park area of North Carolina, is an employer healthcare coalition that provides a forum for employers and providers to work together to improve the quality and reduce the costs of medical care delivered to our employees and their dependents.

The State Health Plan – The North Carolina Teachers’ and State Employees’ Comprehensive Major Medical Plan – provides medical insurance coverage for more than 590,000 teachers, state employees, retirees, current and former law makers, state university and community college personnel, state hospital staff and their dependants.

Contact:  George Chedraoui
Title:  Healthcare Leader, IBM
Address:  3039 Cornwallis Road, Research Triangle Park, NC  27709
Phone:  (919) 761-9927
Email:  gchedrao@us.ibm.com

Contact:  Jack Rodman
Title:  President & CEO, North Carolina Business Group on Health, Inc.
Address:  9559 Brookchase Drive, Suite 200, Raleigh, NC  27617
Phone:  (919) 264-4348
Fax:  (919) 806-3505
Email:  jrodman@nc.rr.com

Name:  Nancy Henley MPH, MD, FACP
Title:  Medical Director, North Carolina State Health Plan
Address:  4509 Creedmoor Road, Suite 201, Raleigh, NC  27612-3813
Phone:  (919) 881-2300
Fax:  (919) 881-2308
Email:  nancy.henley@ncmail.net

Why did your organization decide to apply to become a Leapfrog Regional Roll-Out leader?
We became members of Leapfrog in an effort to improve transparency, access and quality of care to our members and others served by the targeted hospitals in the Triangle.  By educating our members on how to become savvier consumers of health care, hospitals become more accountable for the care they provide.  This raises standards of quality and efficiency, which in turn lowers the overall cost of health care in our hospitals.
 
In your view, what kind of impact has Leapfrog had on your market thus far?
With 85.7% of our targeted hospitals participating in the Leapfrog Hospital Quality and Safety Survey, we have opened the door to accountability, encouraging hospitals to evaluate their current standards of quality and safety, which in turn allows them to review and improve upon their own best practices.  The process allows each hospital to learn not only from its own experience, but it also creates a forum from which the hospitals learn from each other.

Regional Roll-Out Market Information

Geographic coverage: The geographic area for the Leapfrog Regional Roll-Out in the Raleigh-Durham-Chapel Hill MSA.  Raleigh is the state capital of North Carolina.  The Raleigh-Durham-Chapel Hill MSA is a six (6) county region of north central North Carolina encompassing the counties of Chatham, Durham, Franklin, Johnston, Orange and Wake. 

Population:  1,328,951

Number of employer/coalition lives in RRO area:  250,722

List of area’s largest employers (by employee size): http://www.researchtriangle.org/data center/economy/major_employer.php

Local industry breakdown:
http://www.researchtriangle.org/data center/economy/industry_base.php

Hospital characteristics:

University of North Carolina Hospitals
Two Facilities:

University of North Carolina Hospitals
Chapel Hill, NC
708 Beds

Rex Healthcare
Raleigh, NC
394 General Med/Surgical Beds
6 Hospice Beds
140 Nursing Home Beds

WakeMed Health and Hospitals
Two Facilities:

WakeMed  Raleigh Campus
Raleigh, NC
515 General Med/Surgical Beds
80 Observation Beds
68 Rehab Beds

WakeMed Cary Hospital
Cary, NC
114 General Med/Surgical Beds
22 Rehab Beds

Duke University Hospital System
Three Facilities:

Duke Health Raleigh
Raleigh, NC
186 General Med/Surgical Beds

Duke University Hospital
Durham, NC
924 General Med/Surgical Beds
24 Rehab Beds
41 Psych Beds

Durham Regional Hospital
Durham, NC
369 Beds

Insurer characteristics:

Local health plans and % of the market share for HMO/PPO products
Blue Cross Blue Shield of North Carolina – 40%
CIGNA – 25%
United Healthcare – 15%

Other RRO-related Links:
http://www.mrnc.org/mrnc_web/default.aspx
http://www.ncha.org
http://www.ncahec.net
http://www.ncmedsoc.org/index.jsp

 

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