In the Leapfrog Hospital Survey, Leapfrog asks hospitals if they adhere to the following four quality and safety practices. Significant scientific evidence shows that these practices reduce unnecessary deaths and injuries.
Research commissioned by Leapfrog has shown that if the first three leaps were implemented in every non-rural hospital in the U.S. we could save over 57,000 lives, prevent up to 3 million medication errors, and save up to $12.0 billion each year (Lwin 2008).Never Events
In 2007, we started asking hospitals to institute our policy on Serious Reportable Events (or "never events"). Never events, as defined by the National Quality Forum, are occurrences that should never happen; for instance, surgery on the wrong body part or death due to contaminated drugs or devices. Leapfrog asks hospitals to agree to do the following if a never event occurs: 1) apologize to the patient and/or family; 2) report the event to at least one of the following agencies within 10 days of becoming aware that the never event occurred - Joint Commission, state reporting program for medical errors, or a Patient Safety Organization; 3) perform a root cause analysis; and 4) waive costs directly related to the adverse event.