Regional Leader Information
Website: www.ibm.com/us
Region: Raleigh/Durham/Chapel Hill
Covered Counties: Chatham, Durham, Franklin, Harnett, Johnston, Orange, Person, Wake
Contact: Andrea Novak
Title: Project Coordinator
Address: 3039 Cornwallis Road, Research Triangle Park, NC 27709
Phone: (919) 543-3104
Fax: (919) 543-1622
Email: anovak@us.ibm.com
At IBM, we strive to lead in the invention, development and manufacture of the industry's most advanced information technologies, including computer systems, software, storage systems and microelectronics. We translate these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide.
Why did your organization decide to apply to become a Leapfrog Regional Leader?
We became members of Leapfrog in an effort to improve transparency, access and quality of care to our members and others served by the targeted hospitals in the Triangle. By educating our members on how to become savvier consumers of health care, hospitals become more accountable for the care they provide. This raises standards of quality and efficiency, which in turn lowers the overall cost of health care in our hospitals.
In your view, what kind of impact has Leapfrog had on your market thus far?
With 85.7% of our targeted hospitals participating in the Leapfrog Hospital Quality and Safety Survey, we have opened the door to accountability, encouraging hospitals to evaluate their current standards of quality and safety, which in turn allows them to review and improve upon their own best practices. The process allows each hospital to learn not only from its own experience, but it also creates a forum from which the hospitals learn from each other.
Market Information
Geographic coverage: The geographic area for the Leapfrog Regional Roll-Out in the Raleigh-Durham-Chapel Hill region. Raleigh is the state capital of North Carolina. The Raleigh-Durham-Chapel Hill region is a six (6) county region of north central North Carolina encompassing the counties of Chatham, Durham, Franklin, Johnston, Orange and Wake.
Population: 1,328,951
Number of employer/coalition lives in region: 250,722
Local Industry: http://www.researchtriangle.org/assets/business-climate
Hospital characteristics:
University of North Carolina Hospitals
Two Facilities:
University of North Carolina Hospitals
Chapel Hill, NC
708 Beds
Rex Healthcare
Raleigh, NC
394 General Med/Surgical Beds
6 Hospice Beds
140 Nursing Home Beds
WakeMed Health and Hospitals
Two Facilities:
WakeMed Raleigh Campus
Raleigh, NC
515 General Med/Surgical Beds
80 Observation Beds
68 Rehab Beds
WakeMed Cary Hospital
Cary, NC
114 General Med/Surgical Beds
22 Rehab Beds
Duke University Hospital System
Three Facilities:
Duke Health Raleigh
Raleigh, NC
186 General Med/Surgical Beds
Duke University Hospital
Durham, NC
924 General Med/Surgical Beds
24 Rehab Beds
41 Psych Beds
Durham Regional Hospital
Durham, NC
369 Beds
Insurer characteristics:
Local health plans and % of the market share for HMO/PPO products
Blue Cross Blue Shield of North Carolina – 40%
CIGNA – 25%
United Healthcare – 15%
Other related Links:
http://www.mrnc.org/mrnc_web/default.aspx
http://www.ncha.org
http://www.ncahec.net
http://www.ncmedsoc.org/index.jsp