Leapfrog publishes the results from all hospitals, and publicly reports those that decline to respond, on its Compare Hospitals tool to assist consumers making decisions about where to receive care.
Additionally, hospitals and health systems are using their own Leapfrog Hospital Survey results to benchmark their performance against their peers, set goals for performance improvement, and demonstrate their value to payers and purchasers. There are several tools available to hospitals to assist them in using the survey results to catalyze improvements in their facility:
Competitive Benchmarking Reports
Hospitals that submit a Leapfrog Hospital Survey by June 30, 2017 (the first reporting deadline) will receive a free Summary Competitive Benchmarking Report. These Summary Reports illustrate how a hospital compares to others in the nation. The reports are generated by applying the Leapfrog Value-Based Purchasing Platform Methodology to 2017 Leapfrog Hospital Survey responses. The Summary Reports are emailed to the hospital CEO using the contact information and email address provided by the hospital in the Profile section of their survey. More information about Competitive Benchmarking Reports, the Leapfrog Value-Based Purchasing Platform Methodology, and more detailed performance reports here.
Revenue-at-Risk Analysis by DHG Healthcare
A number of measures included in The Leapfrog Hospital Survey are also used in federal payment programs including the Inpatient Quality Reporting (IQR), Value-Based Purchasing (VBP) and Hospital-Acquired Condition (HAC) Reduction Program. By understanding the connection between the various mandatory and voluntary quality and incentive programs and Leapfrog Hospital Survey measures, hospitals can evaluate key areas of performance to focus on for improvement in order to manage “revenue at risk”. Access your free summary report for your hospital on the DHG website.
Analysis of Health System Performance
Many health systems effectively use Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade results to compare performance among their facilities and identify those in need of improvement. To assist systems in these efforts, Leapfrog is able to provide detailed reports of all hospitals’ data from both ratings programs. Health systems can also access administrative assistance including usernames and passwords for the Safety Grade data review period and security codes for the Survey for all hospitals within their system. Contact us for more information about Leapfrog's systems services.
Leapfrog Hospital Survey results are also used in the following programs:
Leapfrog Hospital Safety Grade
Some measures from the Leapfrog Hospital Survey are used in the Leapfrog Hospital Safety Grade. The Safety Grade is a letter grade rating of how well hospitals protect patients from accidents, injuries, harm, and errors. Only general acute-care hospitals are eligible to receive a Safety Grade. The grade is a composite made up of 30 different national patient safety measures and is publicly reported as an A, B, C, D or F letter grade. While the Safety Grade is a separate program administered by Leapfrog, it does use some data from the Leapfrog Hospital Survey, in addition to data from other publicly available sources including the Centers for Medicare & Medicaid Services and the American Hospital Association. For more information on the measures included and to download a copy of the methodology, visit the Leapfrog Hospital Safety Grade website.
Leapfrog Top Hospitals
Leapfrog recognizes the highest performers on the Leapfrog Hospital Survey through its annual Top Hospital designation. Top Hospital awards are given in four categories: Top General Hospital, Top Teaching Hospital, Top Rural Hospital, and Top Children’s Hospital. To be considered for a Top Hospital award, hospitals must submit a survey by August 31, 2017. Hospitals receiving the award are notified in late October, and are announced publicly at Leapfrog’s Annual Meeting in December. The criteria for the Top Hospital awards are determined each year by a committee evaluating hospital performance across all areas of the Leapfrog Hospital Survey.
Learn more about how our ratings are used by employers, purchasers and others.