Town Hall Calls

Throughout the year, Leapfrog will host Town Hall Calls to provide hospitals and other stakeholders background information about the content of the Leapfrog Hospital Survey. In addition, we often host Town Hall Calls on special topics that we are considering for future versions of the Leapfrog Hospital Survey. You can find information, including presentations and recordings, from all of our Town Hall Calls below. 


Upcoming Events

2017 Leapfrog Hospital Survey Town Hall Call

The Town Hall Call will focus on changes to the 2017 Leapfrog Hospital Survey. Both Town Hall Calls will be recorded, and we will post the slides and recording following the event. The calls will cover the same material, please only sign up for one.

April 26 from 3:00 - 4:00 PM EST Register Now

May 10 from 3:00 - 4:00 PM EST Register Now


Town Hall Call on Leapfrog's NHSN Group

Leapfrog is hosting a third webinar to review the new NHSN requirements. This session will focus primarily on updates to deadlines and requirements for having infection data reported for the Leapfrog Hospital Survey. This session will be followed by live Q&A. Slides and a recording of the call will be posted here once available.

May 4 from 3:00 - 4:00 PM EST Register Now


Medication Reconciliation Town Hall Call

The Town Hall Call will focus on collecting a gold standard medication history and identifying unintentional medication discrepancies. We will also share important tools for hospitals and pharmacists. All Leapfrog participating hospitals are urged to attend with their hospital pharmacist. 

The Town Hall Call will be hosted by Dr. Jeffrey Schnipper from Brigham and Women's Hospital. Dr. Schnipper is the leader of the Multi-Center Medication Reconciliation Quality Improvement Study and the developer of this new measure. 

May 5 from 3:00 - 4:00 PM EST Register Now

Alternatively you can download and listen to the recording of the April 10 Medication Reconciliation Town Hall Call, found below.  Both calls will cover the same material.


Download the recording here


Previous Town Hall Calls

CPOE Evaluation Tool Town Hall Call

Leapfrog will be launching an updated version of the CPOE Evaluation Tool with the 2017 Leapfrog Hospital Survey on April 1.

The CPOE Evaluation Tool development team, led by Drs. David Bates and David Classen, received a grant from the Agency for Healthcare Research and Quality (AHRQ) to update the Adult Inpatient CPOE Evaluation Tool. Version 3.0 of the CPOE Evaluation Tool incorporates feedback we have received from hospitals regarding formulary issues, lab value issues, and outdated alerts. The new Tool will include updated patient profiles, updated medication orders, and an updated user interface, as well as other enhancements such as a display timer.

In addition, the CPOE Evaluation Tool will be scored based on an updated scoring algorithm. The algorithm for the Tool is currently being finalized by the developers. We plan to release additional details during two Town Hall Calls, which will take place on January 18 and February 2 at 1:00 PM (ET).  Both webinars will cover the same content; please only register for one. If you are unable to make either webinar, a recording will be available here.

Download the recording here

Download the recording here


Town Hall Call on Leapfrog's NHSN Group

In December and January, Leapfrog hosted a town hall call to review changes to the way Leapfrog obtains data for the five healthcare-associated infections included in Section 7 Managing Serious Errors of the Leapfrog Hospital Survey.  In 2017, Leapfrog will obtain data for CLABSI, CAUTI, MRSA, C.difficile, and SSI:colon directly from NHSN for use in the Leapfrog Hospital Survey. Hospitals will no longer have the option of entering responses to this section of the survey. During this webinar, Leapfrog staff provided hospitals with information on the new process, as well as instructions for joining Leapfrog's NHSN group. The webinar also discussed reporting periods, scoring, and public reporting. Leapfrog will host another NHSN webinar in April/May for hospitals that may have missed this presentation. To register, please see above.

The slides and recording of the Town Hall Call can be found here:

Download the recording here

Instructions and FAQs discussed on the call are provided here


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