Town Hall Calls

Throughout the year, Leapfrog will host Town Hall Calls to provide hospitals and other stakeholders background information about the content of the Leapfrog Hospital Survey. In addition, we often host Town Hall Calls on special topics that we are considering for future versions of the Leapfrog Hospital Survey. You can find information, including presentations and recordings, from all of our Town Hall Calls below. Questions about Town Hall Calls can be directed to our Help Desk.


2019 Town Hall Calls

Leapfrog Hospital Survey Town Hall Call

Hospitals are invited to the 2019 Leapfrog Hospital Survey Town Hall Calls to learn more about changes to the 2019 Hospital Survey, including updated measure specifications for Section 2 CPOE, changes to reporting on aortic procedures and cancer procedures in Section 3 Inpatient Surgery, updates to Section 5 ICU Physician Staffing and Section 8A BCMA, as well as new sections that are being added in 2019: Section 6F Hand Hygiene and Section 10 Outpatient Procedures. The call will conclude with 20 minutes for Q&A.

Note: Separately certified ASCs should participate in the ASC Survey Town Hall Call for more information about the 2019 Leapfrog ASC Survey.

Register for the Wednesday, April 24 call at 2-3 pm ET here

Register for the Wednesday, May 8 call at 3-4 pm ET here


2018 Town Hall Calls

Leapfrog Hospital Survey Town Hall Call

Hospitals are invited to the 2018 Leapfrog Hospital Survey Town Hall Calls to learn about changes to the 2018 Survey. Both calls will cover the same information. Both a recording and slide deck will be posted on this page following each call. 

Download the slides here.

Download the April 25 recording here and the May 9 recording here


2017 Town Hall Calls

CPOE Evaluation Tool Town Hall Call

Hospitals heard from Drs. David Bates (Brigham and Women's Hospital) and David Classen (University of Utah), the CPOE Evaluation Tool Developers, on how to use the CPOE Evaluation Tool results in quality improvement as well as best practices related to disruptive alerts and hard stops.

Download the Town Hall Call Recording here


Medication Reconciliation Technical Assistance Call

Section 8B: Medication Reconciliation is a new measure on the 2017 Leapfrog Hospital Survey, where hospitals provide data on the rate of unintentional medication discrepancies.  Due to the complex and time-intensive data collection process, Leapfrog hosted two Technical Assistance Calls to review the measure specifications and FAQ’s on October 16 and 17, 3:00 pm ET.

The Technical Assistance Call was hosted by Dr. Jeffrey Schnipper from Brigham and Women's Hospital. Dr. Schnipper is the leader of the Multi-Center Medication Reconciliation Quality Improvement Study and the developer of this measure.  The call also featured individuals from hospitals that participated in The MARQUIS Collaborative, who shared their experiences and advice for collecting the data.  There were short Q&A sessions where hospitals asked additional questions and provided feedback on the measure.

Slides and materials from both calls can be found here:

Download the recording of the October 16 Call here

Download the recording of the October 17 Call here

Visit Newsletter