Town Hall Calls

Throughout the year, Leapfrog will host Town Hall Calls to provide hospitals and other stakeholders background and information about the content of the Leapfrog Hospital Survey. In addition, we often host Town Hall Calls on special topics that we are considering for future versions of the Leapfrog Hospital Survey. You can find information, including presentations and recordings from all of our Town Hall Calls. 


Upcoming Events

CPOE Evaluation Tool Town Hall Call

Leapfrog will be launching an updated version of the CPOE Evaluation Tool with the 2017 Leapfrog Hospital Survey on April 1st.

The CPOE Evaluation Tool development team, led by Drs. David Bates and David Classen, received a grant from the Agency for Healthcare Research and Quality (AHRQ) to update the Adult Inpatient CPOE Evaluation Tool. Version 3.0 of the CPOE Evaluation Tool incorporates feedback we have received from hospitals regarding formulary issues, lab value issues, and outdated alerts. The new Tool will include updated patient profiles, updated medication orders, and an updated user interface, as well as other enhancements such as a display timer.

In addition, the CPOE Evaluation Tool will be scored based on an updated scoring algorithm. The algorithm for the Tool is currently being finalized by the developers. We plan to release additional details during two Town Hall Calls, which will take place on January 18th and February 2nd at 1:00 PM (ET).  Both webinars will cover the same content; please only register for one. If you are unable to make either webinar, a recording will be available here.


Register for the Town Hall Call on January 18th at 1:00 PM (ET) at 

Register for the Town Hall Call on February 2nd at 1:00 PM (ET) at


Previous Town Hall Calls

Town Hall Call on Leapfrog's NHSN Group

In December and January, Leapfrog hosted a town hall call to review changes to the way Leapfrog obtains data for the five healthcare-associated infections included in Section 7 Managing Serious Errors of the Leapfrog Hospital Survey.  In 2017, Leapfrog will obtain data for CLABSI, CAUTI, MRSA, C.difficile, and SSI:colon directly from NHSN for use in the Leapfrog Hospital Survey. Hospitals will no longer have the option of entering responses to this section of the survey. During this webinar, Leapfrog staff provided hospitals with information on the new process, as well as instructions for joining Leapfrog's NHSN group. The webinar also discussed reporting periods, scoring, and public reporting. Leapfrog will host another NHSN webinar in April/May for hospitals that may have missed this presentation.

The slides and recording of the Town Hall Call can be found here:

Listen to the recording here


Special Town Hall Call on Diagnostic Error

On July 25th The Leapfrog Group hosted a special Town Hall Call for the hospital quality community about monitoring diagnostic error and key actions that progressive hospitals are taking to reduce diagnostic errors. Presenters for this call included Dr. David Newman-Toker, an Associate Professor of Nueorlogy and Otolaryngology at the Johns Hopkins University School of Medicine, chairman of the annual Diagnostic Errors in Medicine (DEM) conference, and one of the founding Board members of the Society for the Improvement of Diagnosis in Medicine (SIDM), as well as Dr. Mark Graber, Professor Emeritus of Medicine at the State University of New York at Stony Brook, a national leader in the field of patient safety, and founder of the SIDM.

The slides and recording of the Town Hall Call can be found here:

Listen to the recording here

Those that were able to join the call were asked to participate in the SIDM survey, which is meant to provide hospitals with a 'check-up' of where they are at culturally and structurally in their efforts to monitor and reduce diagnostic errors within their hospital.  Hospitals who did not participate in the Town Hall Call can still participate in the SIDM survey at A PDF version of the survey is available here:


Special Town Hall Call on Bar Code Medication Administration (BCMA)

On May 13th The Leapfrog Group hosted a free Town Hall Call to provide hospitals with an overview of the new Bar Code Medication Administration (BCMA) standard on the 2016 Leapfrog Hospital Survey. 

The Town Hall Call was hosted by two members of Leapfrog's BCMA Expert Panel: Tejal Gandhi, MD, MPH, CPPS (President & CEO, National Patient Safety Foundation) and Anne Bane, RN, MSN (Manager, Clinical Systems Innovations, Brigham and Women’s Hospital). 

The slides and an audio recording from the Town Hall Call can be found here:

Listen to the recording here


2016 Leapfrog Hospital Survey Town Hall Call

To provide hospitals with an overview of the changes to the 2016 Leapfrog Hospital Survey, Leapfrog hosted two Town Hall Calls covering the same material, the first on April 13th, and the second on May 19th.  The slides and other materials are available for download below, as well as an audio recording of the May 19th Town Hall Call:

Listen to the recording here


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