Leapfrog offers a Certified Coaches Training for health care consultants, solution providers, and innovation partners who offer services, products, and technology designed to improve patient safety and healthcare quality in the thousands of hospitals nationwide that participate in Leapfrog’s annual voluntary Hospital Survey. Those who complete this course understand and are able to articulate the resources available to hospitals, including Leapfrog’s expert Help Desk, scoring algorithms, data collection workbooks, the Survey Binder, and more. Congratulations to those who took the effort to learn to articulate the architecture of the Hospital Survey, including the measures associated with each Section.
2026 Leapfrog Certified Coaches:
- Franklin A. Banfer III, Esq., MBA, BSN, RN, CEN, PHRN, CAC, CACO, CAPO, Consultant, Advis
- Travis Callihan, MHA, FACHE, Deputy Program Manager, Defense Health Agency Enterprise Transparency Program (Leapfrog Program)
- Melissa Fraine, Clincal Transparency Manager, Defense Health Agency
- Gabrielle Genovesi, MPH, CPH, Medical Affairs Analyst, BioVigil Technologies, LLC
- Jo Henderson, Clinical Quality RN, Defense Health AgencyD
- Dr. Shannon M. Housh, EdD, MHA, MBA, LCC, Director of Clinical Consulting, Centrak
- Lanisha (Necii) Jernigan, RN MS-HSM, TNCC, Clnical Informatics Analyst, South Western Communications
- Amy Kinkade, BSN, RN, Clinical Informatics Analyst, South Western Communications
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Jill Larkin, DNP, MSN, MBA, RN, CMQ/OE, LCC, Accredited Program Director, Cadence Clinical Services, Ovation Healthcare
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Frances Lee, MPH, AVP, Operations, Northwell Health
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Kristina Liwoch, LCC, Sr. Analyst, Quality and Medical Staff, Shore Medical Center
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Karla H. Loper, DBA, RN, CPHQ, CLSSBB, Chief, Clinical Measurement Program, Clinical Quality Management, Medical Affairs, Defense Health Agency
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Dana Piatek, MPH, MSN, RN, CIC, FAPIC, Clinical Consultant, Clorox Purell
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Hollie Powell, MPH, LBSW, Director, Performance Improvement, Vizient Southeast
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Dr. Daniel J. Ross, MD, DDS, CPE, Chief Quality Officer, Defense Health Agency
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Maria F. Thompson, MBA, SSBB, RRT, CPPS, Clinical Consultant, Clorox Purell
- Denise Venditti, DNP, MHA, RN, FACHE, CPXP, Chief Nursing Officer, Qualtrics
- Tiffany Wolfe, BSN, Clinical Informatics Analyst, South Western Communications of Atlanta
Interested in being certified?

