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Past Events

Meeting: 2023 Leapfrog Annual Meeting and Awards Dinner

December 5, 2023

Learn more about the event


Webinar: Case Study in Improving the Safety and Quality of Diagnosis in Hospitals

November 28, 3:00-4:00 PM ET

Dr. Divvy Upadhyay, MD, MPH, leads diagnostic safety efforts at Geisinger in Pennsylvania. He was the Researcher-in-Residence at the Safer Dx Learning Lab and scientist in the Division of Quality, Safety and Patient Experience at Geisinger and will present approaches to driving improved diagnostic safety and quality by sharing lessons learned across different organizations, including Geisinger. Jill Dykstra-Nykanen, RN, MSN, CPHQ, Chief Quality Officer at Orlando Health Arnold Palmer Hospital for Children, will present how her organization has prioritized improving diagnosis across several quality of care interventions.

The session will include an open and frank conversation about how participants can leverage learnings from the webinar series to kickstart improvement at their institutions.


Download the slides here.

Download the recording here.


Webinar: Reenergize Your Nursing-Driven Patient Safety Strategies

November 16, 2023; 1:00 - 2:00 PM ET

The pandemic has caused Hospital-Acquired Conditions (HAC) to return to pre-affordable care act numbers. Healthcare facilities and systems are faced with empowering and educating their frontline staff to return to excellence, while dealing with burnout and a new nursing workforce. This webinar will highlight key challenges in the industry, how to leverage the right internal stakeholders, and how to use simple, evidence-based methodologies to enable staff to return to basics to drive zero harm.

Download the toolkit. View the recording.


Webinar: Patient Safety by Race and Ethnicity: Leapfrog’s Enhanced Lives and Dollars Lost Calculator

November 7, 2023; 2:00 - 3:00 PM ET

Many employers currently use Leapfrog’s free calculator to estimate the price they pay—in lost lives and excess costs—for medical errors made in hospitals. This panel will explore Leapfrog’s new update to the calculator, estimating harm by race and ethnicity. Leapfrog CEO Leah Binder will moderate the panel with experts in patient safety measurement Dr. Matt Austin and Alex Campione, along with Paramount VP Michelle Martin, Leapfrog's Board chair, who uses the calculator. A short Q&A will follow.

Download the toolkit, View the recordingUse the calculator 


Webinar: Become a Recognized Leader in Caring for People with Diabetes- A New Program of The Leapfrog Group and the American Diabetes Association

October 27, 4:00-5:00 PM ET

On November 1, The Leapfrog Group and the American Diabetes Association (ADA) are launching a new national program to recognize hospitals that are providing safe, high-quality care to hospitalized patients with diabetes, regardless of the reason for their hospitalization. Please join us on October 27 for a 1-hour webinar to learn more about the urgency behind this new program and hear directly from the experts about the measures that will be included on the application. The first list of Recognized Leaders will be announced in spring 2024. Participants will be able to ask questions throughout the presentation using the Zoom Q&A feature.

The webinar will include presentations from:

  • Leah Binder, President and CEO of The Leapfrog Group
  • Dr. Robert Gabbay, Chief Science and Medical Offer of the American Diabetes Association
  • Tara Rose Murphy, a patient on our Expert Panel
  • Dr. Guillermo Umpierrez, chair of our Expert Panel and Professor of Endocrinology at Emory University School of Medicine
  • Dr. Andrew Demidowich, a practicing endocrinologist and our subject matter expert at Johns Hopkins Medicine


Download the slides here. Download the recording here.


Webinar: Resources and Strategies to Improve the Safety and Quality of Diagnosis in Hospitals

October 18, 2023; 3:00 PM - 4:00 PM ET

Dr. Hardeep Singh, MD, MPH, a patient safety researcher at Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine, Houston, will describe two new and compelling resources for hospitals looking to get started on the path towards diagnosis: Measure Dx: A Resource To Identify, Analyze, and Learn From Diagnostic Safety Events, and the Safer Dx Checklist, an organizational self-assessment tool with 10 recommended practices to achieve diagnostic excellence. The session will include 20 minutes of discussion and Q&A.

This is webinar #2 in the Diagnostic Safety and Quality Webinar Series which is part of the Judie Burrows Education Institute and is funded by the Gordon and Betty Moore Foundation.


Download the slides here. Download the recording here.


Webinar: Universal Nasal Decolonization: An Unexpected Solution to Hospital Staffing and Financial Concerns

October 3, 2023 12:00 PM - 1:00 PM ET

Today’s healthcare leaders are wrestling with a variety of issues, with staffing shortages and financial concerns being at the forefront. While many are looking to the latest software or AI to help with these problems, some are embracing a simpler approach – universal nasal decolonization. This infection prevention strategy is helping to reduce healthcare-associated infections (HAIs) and related readmissions. Facilities employing evidence-based nasal decolonization can save hundreds of thousands of dollars in avoided uncompensated treatment cost and millions in additional revenue generated from increased capacity resulting from reduced lengths of stay. Learn what innovators are doing and the results they are reporting, with no capital expense and no software to buy or implement. Hear from two of the nation’s leading infection preventionists on how this work can improve financial outcomes and hospital staffing.

Download the toolkit, View the recording.


Webinar: The Fundamentals of Diagnostic Errors in Hospitals

September 12, 2023; 3:00 PM- 4:00 PM ET

Dr. Mark Graber, MD, Founder and President Emeritus of the Society to Improve Diagnosis in Medicine, will review the current research describing how misdiagnoses are so frequent and devastating that the present a formidable and underappreciated obstacle to excellence in medical care in U.S. hospitals. The session will include 20 minutes of discussion and Q&A.

This is webinar #1 in the Diagnostic Safety and Quality Webinar Series which is part of the Judie Burrows Education Institute and is funded by the Gordon and Betty Moore Foundation.

Download the slides here. Download the recording here.


Webinar: International Infection Prevention Experts Discuss Hand Hygiene

September 7, 2023; 12:00 PM- 1:00 PM ET

Hand hygiene compliance is a key quality measure for infection prevention and control programs, patient safety, and quality of health services worldwide. It is one of the most simple and effective measures to reduce healthcare associated infections (HAIs). However, compliance rates are as low as 6% - 14% when assessed by both the WHO 5 moments and 6-step hand hygiene technique, and as much as 50% of avoidable infections are caused by poor hand hygiene. 

This session examined how hand hygiene compliance is measured, real-world challenges of hand hygiene, trends and future developments including the new international standard for hand hygiene, and the role technology can play in helping hospitals achieve compliance of hand hygiene standards.

View the Recording, Download the Toolkit


Ambulatory Surgery Center (ASC) Policy Briefing: Advancing Quality, Safety, and Public Reporting 

Join leadership from Leapfrog and Ambulatory Surgery Center Association (ASCA) for an informational webinar on Leapfrog's national efforts to advance patient safety and quality measurement and public reporting in ambulatory surgery centers. The webinar will address how the Outpatient Surgery Quality and Access Act of 2021 seeks to further align available quality measures for surgery centers and hospital outpatient departments, and address payment and patient access issues. Speakers include Missy Danforth, Vice President of Health Care Ratings at The Leapfrog Group and Kara Newbury, Director of Government Affairs and Regulatory Counsel for ASCA. 

View the Recording


Leapfrog's Never Events Policy and the PACT Collaborative Resources and Tools

Learn about Leapfrog's Never Events Policy, along with publicly available tools for communications and resolution programs. Jean-Luc Tilly and Robyn Nabi from The Leapfrog Group will present Leapfrog's Never Events Policy, including the individual elements with a planned update for 2023, and a review of scoring and national performance on this measure. Tom Gallagher, MD, Executive Director of the Collaborative for Accountability and Improvement and co-lead of the Pathway to Accountability, Compassion, and Transparency (PACT) Collaborative will introduce participants to new publicly available tools to guide hospitals as they design and implement communication and resolution programs (CRP). 


Download the slides here and the recording here.


Are Employers Satisfied that Health Plans Drive Quality, Safety, and Value?

Leapfrog president and CEO Leah Binder presents the findings from new Leapfrog survey aimed to gain employer perspectives on health plan effectiveness in achieving health care quality, safety, and value.  Employer leaders from The Boeing Company and Northwestern Mutual discuss the impact of the results. Leapfrog first administered and reported the survey results in 2020, so this year’s report serves as an update to see if any progress has been made over the last two years.

Watch the recording


The Leapfrog Group CAA Compliance Webinar Series Session 5: Fiduciary Oversight in Light of Mental Health Access Challenges

Mental Health Parity under CAA leaves many employers concerned as they try to comply with the law and its little to no guidance. Under the January 2022 Mental Health Parity and Addiction Equity Act (MHPAEA) of 2008 report to Congress, the Department of Labor’s Employee Benefits Security Administration (DOL EBSA) found that no plan provided sufficient comparative analyses in its audit process, leaving many to wonder “are we next?” Will mental health parity audits continue into 2023 and will there be more than in 2022? What exactly does DOL want from plans or hope to know from the audits? What limits exist on agency authority?Join our panelists as they analyze the regulatory landscape and what is next for mental health parity audits.

View the recording here and the toolkit here


Safe Indoor Air: Top Experts Offer Advice For Future Pandemics

Leapfrog is bringing together leading air quality and infectious disease experts to discuss engineering guidance for the reduction of infectious aerosol exposure for a webinar on October 11 at 1:00 PM ET. Interventions will be discussed in the context of pandemic events, such as the COVID-19 pandemic, as well as opportunities for providing protective engineering design elements applicable to endemic diseases with infectious aerosol dissemination potential. Leapfrog President and CEO Leah Binder will moderate the conversation.

View the recording here and toolkit here.


Patient Experience During the Pandemic: Outpatient Surgical Care

This webinar highlighted Leapfrog's first report in its three-part series: Patient Experience During the Pandemic. The report on Outpatient Surgical Care found more favorable patient experience rating ASCs than hospital outpatient settings, and hinted at pandemic-related patient safety lapses. The webinar included reactions to the report from members of Leapfrog’s ASC Advisory Committee Carole Guinane, RN, MBA, FNAHQ, CPHQ, BBSS and Stephanie Jaross BSN, RN.

View the webinar recording here


The Leapfrog Greenlight Gala

Grand Hyatt, Washington, D.C. 

A green light. It means go. It means keep going. It symbolizes momentum. The Leapfrog Greenlight Gala is the evening to show the world that our future is filled with “green lights” and continuous momentum. We are unstoppable in our efforts to empower patient choices, save lives and galvanize change. Funds from The Leapfrog Greenlight Gala will support the new Judie Burrows Education Institute.

Check out the recap video.


The Leapfrog Group CAA Compliance Webinar Series Session 3: Five Key Actions for CAA Pharmacy Benefit Compliance

Did you know employers have increased liability under the new Consolidated Appropriations Act (CAA), a federal law now in effect? Employers and other purchasers are responsible for cost-effective, high-quality pharmacy benefits and new reporting requirements for the first time. Join us for Session 3 in the free Leapfrog Group CAA Compliance Webinar series: New CAA-21 Pharmacy Benefit Responsibilities.

View the webinar recording here.


Validation Institute Benefit Design Strategies Summit

This new summit brings together employers, benefits purchasers, brokers, and benefits consultants to discuss innovative approaches to benefit design that can reduce the financial burden without compromising on care quality. Leapfrog President and CEO Leah Binder is featured as a keynote panelist on the evolution of employer-driven health care.


The Leapfrog Group CAA Compliance Webinar Series Session 2: New Mental Health Requirements: Are You Ready?

Employer health, EAP, and mental health benefits are siloed within your health plan. This delineation has enabled gaps in access, wait times, and payment parity for mental health vs. medical benefits. Join us for specific actions we recommend ensuring you comply with the CAA Mental Health Parity Requirements. Attendees will receive a free digital toolkit of templates and tips developed by Health Transformation Alliance and ERIC.

View webinar recording here.


Limited LinkedIn Live Series: Health Care Workforce Fatigue: Impact and Ideas to Support Health Care Workers

The healthcare workforce has faced unprecedented strain during the pandemic. While burnout has always been a significant challenge, it has reached a new level due to the impact of Covid-19. HCA Healthcare leadership will discuss the current state of the healthcare workforce, and its impact at the individual level and beyond. They will also offer strategies and resources that health care organizations can utilize to help support their healthcare workforce.

Watch the livestream here.


Compliance Alert: 4 Things Employers Must Do Before Jan 1st: Your New CAA Transparency Fiduciary Responsibilities Explained

Many employers don't realize the new Consolidated Appropriations Act (CAA) will remove the gag clauses and provide a great deal of valuable information for Plan Sponsors. At the same time, Plan Sponsors are on the hook for ensuring that health benefits are cost-effective and high quality. ACTION is needed now; compliance is not only required, but it will also be beneficial in saving you money and producing better outcomes for your employees.

View webinar recording here.


Lessons Learned: Habits We’ll Keep and Habits We’ll Break Post COVID-19

Experts discuss the journey we've been on for the past 20+ months and the practices we've developed during this time. They share top ten practices, why they were valuable and if they'll continue post COVID-19 pandemic.

Watch the livestream here.


Limited LinkedIn Live Series: Supply Chain Improvement

What investments have manufacturers made to rapidly meet demand throughout the COVID-19 crisis and prepare for the next pandemic? Join GOJO Industries, Ecolab, and Medline as they have a conversation about critical infrastructure and processes they have put in place to meet healthcare facilities’ demand and support patient safety and public health.

Watch the livestream here.


Limited LinkedIn Live Series: Effects of COVID-19 on Health Care-Associated Infections

Join HCA Healthcare’s Dr. Kenneth Sands, Chief Epidemiologist and Jackie Blanchard, VP of Infection Prevention, as they discuss health care-associated infections in the age of Covid-19. This is the first talk in a new limited LinkedIn Live series from the Leapfrog Group and the Leapfrog Partners Advisory Committee.

View the livestream here.



The Patient Safety Movement Foundation’s virtual event, #uniteforsafecare aims to bring global awareness to the lack of safety in health care that the pandemic brought to light. The Leapfrog Group is a co-convener.  The programming will follow two tracks so that both the general public and stakeholders from healthcare will find value.

View the event recording here


Lessons Learned in Infection Control Through the Pandemic

Leapfrog, in partnership with Newsweek and rule of three, LLC, a health care advisory firm hosted a webinar featuring panelists from the CDC, Association for Professionals in Infection Control and Epidemiology (APIC), and esteemed providers from the front lines who  reflect on COVID-19 and the path forward. Fred Guterl, Newsweek’s Special Projects Editor will moderate. Panelists include Dr. Michael Bell, Deputy Division Director, National Center for Immunization and Respiratory Diseases, Centers for Disease Control and Prevention; Devin Jopp, CEO of the Association for Professionals in Infection Control and Epidemiology (APIC); Jackie Blanchard, Vice President, Infection Prevention at HCA Healthcare.

View webinar recording here


The Business Case for Quality and Transparency in ASCs

Leapfrog president and CEO Leah Binder and ASC Advisory Committee co-chairs Kathy Wilson and Linda Schwimmer discuss the benefits of participating in quality measurement and public reporting activities for business operations.

View webinar recording here


Leapfrog Hospital Survey - Monitoring Health Care Inequity Town Hall Call

Leapfrog Town Hall Call covering Leapfrog’s approach to reducing health care inequity and the new Monitoring Health Care Inequity questions added to the 2021 Hospital Survey, featuring perspectives from members of the new Health Equity Advisory Committee 

View webinar audio recording and slides


Using Data to Avoid Low-Value Care

Leapfrog, in partnership with AHIP, featured both national and regional health insurance providers sharing how they use Leapfrog's data on the quality & safety of hospitals and ambulatory surgery centers to achieve higher value care.

View webinar recording here.


Habitual Excellence Starts with Safety: Before, During, and After a Crisis 

Value Capture, Leapfrog and Prisma Health explore how leading with the goal of perfect safety for all propelled Prisma Health Baptist Parkridge Hospital to achieve status as a Leapfrog Top General Hospital in just two years. 

View webinar recording here.


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