Scoring and Results

Download icon2020 Hospital Scoring Algorithms (version 3, Updated September 8, 2020)


The scoring algorithms document contains important information about how your responses to each section of the Survey are scored and publicly reported. The document includes cut-points for process and outcome measures, as well as scoring details and criteria for each of Leapfrog's performance categories (e.g., Achieved the Standard, Considerable Achievement, Some Achievement, Limited Achievement, etc.). 

Any changes to the 2020 Leapfrog Hospital Survey Scoring Algorithms that are published after April 1 will be listed here.

May 18, 2020:

  • Section 4E Process Measures of Quality Scoring Change - Leapfrog originally announced scoring and publicly reporting Newborn Bilirubin Screening Prior to Discharge and Appropriate DVT Prophylaxis in Women Undergoing Cesarean Delivery separately in 2020. However, this change has been delayed to allow for easier comparison between 2019 and 2020 Leapfrog Hospital Survey Results, which will both be publicly reported as part of Leapfrog’s response to COVID-19. The two maternity care process measures will be scored and publicly reported together as they have been in previous years. Please refer to the updated scoring algorithm on page 16.

April 13, 2020:

  • Section 10E Medication Safety for Outpatient Procedures - Scoring updated to reflect change in definition of a ‘sufficient sample size’ from 60 to 30 cases. This update is intended to ease the burden of data abstraction while facilities are responding to COVID-19.

September 8, 2020

  • Added Scoring Cut-Points to Sections 9A Patient Experience (CAHPS Child Hospital Survey), 9B Pediatric CT Radiation Dose, and 10F Patient Experience (OAS CAHPS) - Leapfrog published cut-points for the following measures using Surveys submitted by August 31, 2020: 9A Patient Experience (CAHPS Child Hospital Survey) on page 35, 9B Pediatric CT Radiation Dose on pages 36-37, and 10F Patient Experience (OAS CAHPS) on pages 41-42.  

Hospital Details Page

As part of Leapfrog’s COVID-19 response, hospitals have the option of maintaining their 2019 Survey Results in public reporting or submitting a 2020 Survey. Hospitals that opt to maintain their 2019 Survey Results in lieu of submitting a 2020 Survey will see their 2019 Survey Results displayed on the Hospital Details Page. Hospitals that submit a 2020 Leapfrog Hospital Survey will see their 2020 Survey Results displayed on the Hospital Details page starting in September. See Hospital Details page for more information.


Leapfrog Hospital Survey Results

2020 Leapfrog Hospital Survey Results will be first published in September and will be refreshed within the first 5 business days of each month thereafter to reflect Surveys submitted or re-submitted between September 1 and December 31, and previously submitted Surveys that are corrected by January 31. Survey Results are frozen from February to July 25.

2020 Survey Results

Results from the 2020 Leapfrog Hospital Survey are currently available.  

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