Technical Assistance Calls

In addition to the support provided on Leapfrog’s Help Desk and in the Town Hall Calls, Leapfrog will provide several pre-recorded technical assistance presentations and demonstrations of a technical topic, such as navigating the Online ASC Survey Tool. Leapfrog is also happy to offer Technical Assistance Calls to facilities completing a Leapfrog ASC Survey and answer any additional questions sent to our Help Desk.

 

2020 Leapfrog ASC Survey Technical Assistance Calls

Welcome and Introduction to The Leapfrog Group

This technical assistance presentation will provide an overview of The Leapfrog Group and the 2020 Leapfrog ASC Survey. Please be sure to use sound when viewing presentation. 

View presentation here. 

 

How to Get a Security Code and Joining Leapfrog's NHSN Group for ASCs

This technical assistance presentation will show ASCs how to request a Security Code for their facility and Join Leapfrog’s NHSN Group for ASCs. Please be sure to use sound when viewing presentation. 

View presentation here. 

 

Navigating Leapfrog's ASC Website & Materials 

This technical assistance presentation will show ASCs where to find materials and important information on Leapfrog's website (www.leapfroggroup.org/asc) and will review how content is organized in the 2020 Leapfrog ASC Survey. Please be sure to use sound when viewing presentation. 

Presentation will be posted shortly.

 

How to Use the Online ASC Survey Tool 

This technical assistance presentation will include a demonstration of Leapfrog’s Online ASC Survey Tool. The demo will show how to complete, affirm, and submit a Survey, as well as how to correct and resubmit previously submitted Surveys. Please be sure to use sound when viewing presentation. 

View presentation here.

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2019 Leapfrog ASC Survey Technical Assistance Calls: Slides and Recordings

 

JULY & OCTOBER: Navigating Leapfrog’s ASC Website & Materials

July 18 from 1:00 – 1:30 pm ET

October 8 from 11:00 to 11:30 am ET

This 30 minute technical assistance call will show ASCs where to find materials and important information on Leapfrog's website (www.leapfroggroup.org/asc) and will review how content is organized in the 2019 Leapfrog ASC Survey. The call will conclude with 20 minutes for Q&A.

Download the slides and a video recording.

AUGUST & NOVEMBER: How to Use the Online ASC Survey Tool

August 13 from 11:30 to 12:00 pm ET

November 7 from 12:00 to 12:30 pm ET

This 30 minute technical assistance call will include a live demonstration of Leapfrog’s Online ASC Survey Tool. The demo will show how to complete, affirm, and submit a Survey, as well as how to correct previously submitted Surveys. The call will conclude with 20 minutes for Q&A.

Download the slides and a video recording.

SEPTEMBER: How to Get Help via Leapfrog’s Help Desk and Answers to FAQs

September 19 from 2:00 to 2:30 pm ET

This 30 minute technical assistance call will review how to submit a ticket to Leapfrog’s Help Desk (https://leapfroghelpdesk.zendesk.com) and answers to frequently asked questions. The call will conclude with 20 minutes for Q&A.

Download the slides and a video recording.

 

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