Leapfrog publishes the results from all hospitals, and publicly reports those that decline to respond, on its public reporting website to assist consumers making decisions about where to receive care.
Additionally, hospitals and health systems are using their own Leapfrog Hospital Survey results to benchmark their performance against their peers, set goals for performance improvement, and demonstrate their value to payers and purchasers. There are several tools available to hospitals to assist them in using the Survey Results to catalyze improvements in their facility:
Competitive Benchmarking Reports
Hospitals that submit a Leapfrog Hospital Survey by August 31, 2020 (updated from June 30, 2020, as part of Leapfrog’s COVID-19 response) will receive a free Summary Competitive Benchmarking Report. These Summary Reports illustrate how a hospital compares to others in the nation. The reports are generated by applying the Leapfrog Value-Based Purchasing Program Methodology to 2020 Leapfrog Hospital Survey responses. The Summary Reports are emailed to the hospital CEO using the contact information and email address provided by the hospital in the Profile section of their Survey. Find more information about Competitive Benchmarking Reports here.
Analysis of Health System Performance
Many health systems effectively use Leapfrog Hospital Survey and Leapfrog Hospital Safety Grade results to compare performance among their facilities and identify those in need of improvement. To assist systems in these efforts, Leapfrog is able to provide detailed reports of all hospitals’ data from both ratings programs. Health systems also receive administrative assistance including usernames and passwords for the Safety Grade Review Period and security codes for the Survey for all hospitals within their system. Find more information about Leapfrog's systems services here.
Leapfrog Hospital Survey results are also used in the following programs:
Leapfrog Hospital Safety Grade
Some measures from the Leapfrog Hospital Survey are used in the Leapfrog Hospital Safety Grade. The Safety Grade is a letter grade rating of how well hospitals protect patients from accidents, injuries, harm, and errors. Only general acute-care hospitals are eligible to receive a Safety Grade. The grade is a composite of up to 28 different national patient safety measures and is publicly reported as an A, B, C, D or F letter grade. While the Safety Grade is a separate program administered by Leapfrog, it does use some data from the Leapfrog Hospital Survey, in addition to data from other publicly available sources including the Centers for Medicare & Medicaid Services and other supplemental data sources. For more information on the measures included and to download a copy of the methodology, visit the Leapfrog Hospital Safety Grade website.
Leapfrog Top Hospitals
Leapfrog recognizes the highest performers on the Leapfrog Hospital Survey through its annual Top Hospital designation. Top Hospital awards are given in four categories: Top General Hospital, Top Teaching Hospital, Top Rural Hospital, and Top Children’s Hospital. To be considered for a Top Hospital award, hospitals must submit a Survey by August 31, 2020. Hospitals receiving the award are notified in late October and are announced publicly at Leapfrog’s Annual Meeting in December. The criteria for the Top Hospital awards are determined each year by a committee evaluating hospital performance across all areas of the Leapfrog Hospital Survey.
Learn more about how our ratings are used by employers, purchasers, and others.