How Results Are Used

Leapfrog publishes the Survey Results from all hospitals, and publicly reports those that decline to respond, on its public reporting website to inform consumer decisions about where to receive care. Survey Results are also featured in various print and digital media outlets, such as in news stories and articles. 

Additionally, hospitals and health systems are using their own Survey Results to benchmark their performance against their peers, set goals for performance improvement, and demonstrate their value to payers and purchasers. More information is available in our case studies.

Below are some examples of how hospitals can use the Survey Results to catalyze patient safety and quality improvements:

Competitive Benchmarking Reports

Hospitals that submit a Leapfrog Hospital Survey by the June 30 Submission Deadline will receive a free Summary Competitive Benchmarking Report. The Summary Report illustrates how your hospital compares to others in the nation on Medication Safety, Patient-Centered Practices & Inpatient Care, Infections, Maternity Care, Pediatric Care, Adult Complex Surgery, and Outpatient Procedures. The reports are generated by applying the Leapfrog Value-Based Purchasing Program Methodology to 2024 Leapfrog Hospital Survey Results. The Summary Report is emailed to your hospital's CEO using the contact information and email address provided by the hospital in the Profile section of the Survey. Find more information about Competitive Benchmarking Reports here.

Support for Health Systems 

Leapfrog’s Health System Support subscription for multi-hospital health systems is designed to help Survey coordinators and health system leaders become in-house experts on the Leapfrog Hospital Survey and the Hospital Safety Grade and make it easy to monitor, compare, and analyze your hospitals’ Leapfrog Hospital Survey Results, Hospital Safety Grades, and Competitive Benchmarking scores.

The subscription gives you timely data for all your hospitals in a series of easy-to-use Excel workbooks, so you can quickly perform analysis, benchmark performance, build performance dashboards, and identify areas for improvement.

The subscription also includes a seat at Leapfrog’s monthly Hospital Webinar Series, so you can become an in-house expert on all aspects of the Leapfrog Hospital Survey and Hospital Safety Grade. Find more information about Support for Health Systems here.


Survey Results are also used in the following programs:

Leapfrog Hospital Safety Grade

Some measures from the Leapfrog Hospital Survey are used in the Leapfrog Hospital Safety Grade. The Safety Grade is a letter grade rating of how well hospitals protect patients from accidents, injuries, harm, and errors. Only general acute-care hospitals are eligible to receive a Safety Grade. The grade is a composite of up to 22 different national patient safety measures and is publicly reported as an A, B, C, D or F letter grade. While the Safety Grade is a separate program administered by Leapfrog, it does use some data from the Leapfrog Hospital Survey, in addition to data from other publicly available sources including the Centers for Medicare & Medicaid Services. For more information on the measures included and to download a copy of the methodology, visit the Leapfrog Hospital Safety Grade website.

Leapfrog Top Hospitals

Leapfrog recognizes the highest performers on the Leapfrog Hospital Survey through its annual Top Hospital designation. Top Hospital awards are given in four categories: Top General Hospital, Top Teaching Hospital, Top Rural Hospital, and Top Children’s Hospital. To be considered for a Top Hospital award, hospitals must submit a Survey by August 31. Hospitals receiving the award are notified in late October and are announced publicly at Leapfrog’s Annual Meeting in December. The criteria for the Top Hospital awards are determined each year by a committee evaluating hospital performance across all areas of the Leapfrog Hospital Survey.  

Leapfrog Value-Based Purchasing Program

The Leapfrog Value-Based Purchasing (VBP) Program helps health plans, employers, and other large purchasers identify the highest value hospitals in individual markets and across the country, based on results of the Leapfrog Hospital Survey. More information about the program is available at here.

Leapfrog and the American Diabetes Association Recognition

Adult and general acute hospitals and specialty hospitals that care for adult inpatients and submit a Leapfrog Hospital Survey are eligible to apply for the designation. A badge will be given to only the top performers and displayed on Leapfrog’s public reporting website. Hospitals that do not meet the criteria will not be identified. More information is available on the Recognized Leader in Diabetes page.


Learn more about how our ratings are used by employers, purchasers, and others. 

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