Diagnostic Safety and Quality Webinar Series

Diagnostic Safety and Quality Webinar Series: Overview and Implications for Hospitals

Leapfrog’s 2024 Hospital Survey will feature new fact-finding questions to assess how hospitals have approached diagnostic safety and quality, including both steps taken to reducing missed or incorrect diagnoses and encouraging the effective communication of diagnoses to patients, their caregivers, and providers. Before the launch, Leapfrog will provide a free webinar series to review what diagnostic errors are and how they affect care in hospitals, describe resources available to hospitals to make an immediate impact on their quality of care, and learn from hospitals that have made tremendous progress on their journey to reduce diagnostic errors. Each webinar will include opportunities for discussion, and a chance to have all your questions answered.


Webinar #1: The Fundamentals of Diagnostic Errors in Hospitals

September 12, 3:00-4:00 PM ET

Dr. Mark Graber, MD, Founder and President Emeritus of the Society to Improve Diagnosis in Medicine, will review the current research describing how misdiagnoses are so frequent and devastating that the present a formidable and underappreciated obstacle to excellence in medical care in U.S. hospitals. The session will include 20 minutes of discussion and Q&A.


Download the slides here.

Download the recording here.


Webinar #2: Resources and Strategies to Improve the Safety and Quality of Diagnosis in Hospitals

October 18, 3:00-4:00 PM ET

Dr. Hardeep Singh, MD, MPH, a patient safety researcher at Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine, Houston, will describe two new and compelling resources for hospitals looking to get started on the path towards diagnosis: Measure Dx: A Resource To Identify, Analyze, and Learn From Diagnostic Safety Events, and the Safer Dx Checklist, an organizational self-assessment tool with 10 recommended practices to achieve diagnostic excellence. The session will include 20 minutes of discussion and Q&A.


Register here


Webinar #3: Case Study in Improving the Safety and Quality of Diagnosis in Hospitals

November 28, 3:00-4:00 PM ET

Dr. Divvy Upadhyay, MD, MPH, the Researcher-in-Residence at the Safer Dx Learning Lab and scientist in the Division of Quality, Safety and Patient Experience at Geisinger, will present his organization’s approach to driving improved diagnostic safety and quality by sharing lessons learned across the Geisinger’s health system. The session will include an open and frank conversation about how participants can leverage learnings from the webinar series to kickstart improvement at their institutions.


Register here

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