Important Notes

  1. Leapfrog has made several one-time only changes to the Survey process as part of our COVID-19 response, including updating the Submission Deadline to August 31 (previously June 30) and the Late Submission Deadline to December 31 (previously November 30), delaying the public reporting of Survey Results until September (previously July), as well as removing the CPOE Evaluation Tool requirement for the 2020 Survey Cycle (see Note 5). Please review all changes on our website.

  2. The Leapfrog Hospital Survey web pages are located at Please bookmark this URL.
  3. Note the word “hospital” used throughout this Survey refers to an individual hospital. If your hospital is part of a multi-hospital healthcare system or a multi-campus hospital, you will need to complete the Survey for each individual hospital. Please refer to Leapfrog’s Multi-Campus Hospital Reporting Policy
  4. Leapfrog has updated the requirements for submitting a Leapfrog Hospital Survey. In order to submit a Survey via the Online Hospital Survey Tool, hospitals will be required to complete and affirm the following five sections: Section 1 Basic Hospital Information, Section 2 Medication Safety – CPOE, Section 4 Maternity Care, Section 5 ICU Physician Staffing, and Section 6 Patient Safety Practices.
  5. Leapfrog has removed the CPOE Evaluation Tool requirement for adult and general hospitals for the 2020 Leapfrog Hospital Survey as part of our COVID-19 response. All hospitals will be scored based on their implementation status only and the CPOE Evaluation Tool will not be available. The CPOE Evaluation Tool will be required again for adult and general hospitals on the 2021 Leapfrog Hospital Survey.
  6. Adult and pediatric hospitals reporting on Section 7B Healthcare-Associated Infections and Section 7C Antibiotic Stewardship Practices are required to join Leapfrog’s NHSN Group. Information about teaching status will also be pulled directly from NHSN. More information, including important deadlines, is available on the Join NHSN Group webpage.
  7. Leapfrog Hospital Survey Results will be available on the Hospital Details Page and publicly reported on our new public reporting website beginning in September. After September, the Hospital Details Page and public reporting website will be refreshed monthly within the first five (5) business days of each month to reflect Surveys submitted or resubmitted between September 1 and December 31 and previously submitted Surveys that were corrected before January 31. Survey Results are frozen from February to July 25.

  8. All questions regarding the Leapfrog Hospital Survey should be submitted to the Help Desk at Questions submitted to the Help Desk will receive a response within 1-2 business days (see Help Desk Holiday Schedule).
  9. For hospitals that would like Leapfrog Hospital Survey Results included in their Leapfrog Hospital Safety Grade please visit the “For Hospitals” section of the Hospital Safety Grade website for important information on Data Snapshot Dates. A Leapfrog Hospital Survey must be submitted by the Data Snapshot Date for Survey data to be used in the Hospital Safety Grade.
  10. Leapfrog is committed to verifying the accuracy of Leapfrog Hospital Survey results. Please review the information on the Data Accuracy webpage.
  11. The Submission Deadline for the 2020 Leapfrog Hospital Survey is August 31, 2020 and the Late Submission Deadline is December 31, 2020. Hospitals that do not submit a Survey before midnight Eastern Time on December 31, 2020 will have to wait until the launch of the 2021 Leapfrog Hospital Survey on April 1, 2021.


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