The Leapfrog Hospital Survey, Leapfrog’s hallmark public reporting initiative, was launched in 2001 and is now in version 8.1. The Leapfrog Hospital Survey is divided into 10 sections:
The profile section includes questions about demographic and contact information. The profile section can be accessed and updated anytime throughout the year by logging into the Hospital Survey Dashboard with your hospital’s security code.
Section 1: Basic Hospital Information
Section 1 includes questions about your hospital’s bed size, admissions, teaching status, and ICUs operated.
Section 2: Medication Safety - Computerized Physician Order Entry (CPOE)
Section 2 includes questions about your hospital’s use of CPOE to prevent medication ordering errors and adverse drug events.
Section 3: Inpatient Surgery
Section 3 includes questions about your hospital and surgeon volume for eight high-risk procedures and surgical appropriateness criteria to prevent unnecessary procedures. Three additional high-risk procedures have been added, but they will not be scored or publicly reported in 2020: total hip replacement, total knee replacement, and Norwood procedure.
Section 4: Maternity Care
Section 4 includes questions about elective delivery, cesarean birth, episiotomy, newborn bilirubin screening and DVT prophylaxis for women undergoing cesarean delivery. The section also includes questions about high-risk deliveries including volume, outcomes, and the administration of antenatal steroids.
Section 5: ICU Physician Staffing (IPS)
Section 5 includes questions about the staffing structure of your hospital’s pediatric and adult general medical and/or surgical ICUs and neuro ICUs.
Section 6: Patient Safety Practices
Section 6 includes questions about your hospital’s adherence to three National Quality Forum-endorsed Safe Practices and new practices for Hand Hygiene, which were first added to the Survey in 2019 and will be scored and publicly reported in 2020.
Section 7: Managing Serious Errors
Section 7 includes questions about your hospital’s response to Never Events. In addition, Leapfrog collects information via its NHSN Group about five healthcare-associated infections (CLABSI, CAUTI, MRSA, C. Diff, and SSI: Colon) and antibiotic stewardship practices.
Hospitals reporting on Section 7B Healthcare-Associated Infections and Section 7C Antibiotic Stewardship Practices are required to join Leapfrog’s NHSN Group. Important information and deadlines available on the Join NHSN Group webpage.
Section 8: Medication Safety
Section 8 includes questions about additional processes your hospital has in place to prevent medication errors, including barcode medication administration and medication reconciliation. In 2020, a new subsection on opioid prescribing is also included. This subsection (8C) is optional and will not be scored or publicly reported in 2020.
Section 9: Pediatric Care
Section 9 includes questions about patient experience (CAHPS Child Hospital Survey) and Computed Tomography (CT) radiation dose for pediatric patients.
Section 10: Outpatient Procedures
Section 10 was new in 2019 and includes questions about same day procedures performed in hospital outpatient departments. This section will be scored and publicly reported by hospital in 2020.
Section 1 Basic Hospital Information, as well as Section 2 CPOE, Section 4 Maternity Care, Section 5 ICU Physician Staffing, and Section 6 Patient Safety Practices are required in order to submit a Survey via the Online Hospital Survey Tool. Hospitals are strongly urged to submit all sections of the Leapfrog Hospital Survey that are applicable to their facility.
In addition to the Survey questions, adult hospitals that indicate they have a CPOE system in at least one inpatient unit are asked to demonstrate, via a test, that the inpatient CPOE system can alert physicians to at least 60% of frequent serious medication errors known to cause harm to patients. However, Leapfrog has removed the CPOE Evaluation Tool requirement for adult and general hospitals for the 2020 Leapfrog Hospital Survey as part of our COVID-19 response. All hospitals will be scored based on their implementation status only and the CPOE Evaluation Tool will not be available. The CPOE Evaluation Tool will be required again for adult and general hospitals on the 2021 Leapfrog Hospital Survey.
Any changes made to the measure specifications after April 1 will be reflected in the hard copy of the Survey in the Reference Information sections under the "Change Summary" header. In addition, the updates to the specifications will be highlighted in yellow. If the changes are substantial, we will email the Primary Survey Contact your hospital indicated in the Hospital Profile section of the Survey. If the notification is sent before your hospital submits a 2020 Leapfrog Hospital Survey, the email will go to the Primary Survey Contact provided in the previous year's Survey.
The Leapfrog Group and its participating members are committed to presenting information that is as current as possible and therefore we allow hospitals to update and resubmit their Survey until the December 31 Late Submission Deadline (updated from November 30, as part of Leapfrog's COVID-19 response). Please carefully review the reporting periods in each section before updating your Survey. Leapfrog Hospital Survey Results are updated monthly beginning in September (updated from July 25, as part of Leapfrog’s COVID-19 response) on Leapfrog’s public website. Hospitals are required to update the information in their Survey within 30 days of any change in status. We reserve the right to decertify information that is not current.