Employer Survey on Health Plan Value

“The findings clearly showed that employers care first and foremost about quality of care. It is critical that health plans improve transparency of data” 

Are employers satisfied with
their health plans?


In summer 2022, The Leapfrog Group, an independent national health care watchdog organization, conducted a confidential online survey of 114 executives of companies that administer and fund benefits for employees and dependents.

The survey asked employers to identify which health plan(s) they contracted with, and rate those plans on four key issues including:

  • Responsiveness of the health plan to employer concerns;
  • Transparency in helping employers and employees choose the best providers;
  • Payment reform initiatives that incentivize excellence in the market; and
  • Value strategies driven by health plans


Watch the webinar discussing the finding with HR leaders from The Boeing Company and Northwestern Mutual. Leapfrog President and CEO moderates. Download the webinar materials here.


Read the 2020 report



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